Poverty in America is creating jobs for people overseas, says ABC News. The saga began when a Florida resident’s hours working as a nanny got cut back when her boss’ hours also got cut. She called a toll-free line to inquire about her food stamps and noticed that the call center obviously wasn’t in the US.

The call center belonged to JP Morgan Chase, the firm hired by the State of Florida to run its food stamp program. It turns out that lots of banks outsource their government food stamp contracts to places like India, says ABC.

Florida’s unemployment rate is currently at 9.7%, and the situation isn’t unique. ABC says that other states, some of them with over 10% unemployment have their food stamp programs outsourced.

Others, like Indiana, required the firms bidding on their food stamp programs to open a call center in the state.

Complete article can be read at Consumerist

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