A Recent survey has shown that Businesses in the current climate are looking at cutting their IT costs by Outsourcing part or all of their IT. These companies are demanding flexibility and access to skills within these support contracts to assist them in their cost cutting exercises whilst retaining the Efficiency & Effectiveness of their IT Support.
There are also many advantages to outsourcing:
Reduced overall staff costs
Benefit from a pool of engineers
No dependencies on single person
Holiday cover
Sickness Cover
Escalation path to vendors
No training costs
Improved service as policies are already in place
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