Apr 30
Poverty in America is creating jobs for people overseas, says ABC News. The saga began when a Florida resident’s hours working as a nanny got cut back when her boss’ hours also got cut. She called a toll-free line to inquire about her food stamps and noticed that the call center obviously wasn’t in the [...] [...more]
Posted: under Outsourcing.
Tags: ABC News, Florida, Food Stamp Jobs, JP Morgan Chase
Poverty in America is creating jobs for people overseas, says ABC News. The saga began when a Florida resident’s hours working as a nanny got cut back when her boss’ hours also got cut. She called a toll-free line to inquire about her food stamps and noticed that the call center obviously wasn’t in the US.
The call center belonged to JP Morgan Chase, the firm hired by the State of Florida to run its food stamp program. It turns out that lots of banks outsource their government food stamp contracts to places like India, says ABC.
Florida’s unemployment rate is currently at 9.7%, and the situation isn’t unique. ABC says that other states, some of them with over 10% unemployment have their food stamp programs outsourced.
Others, like Indiana, required the firms bidding on their food stamp programs to open a call center in the state.
Complete article can be read at Consumerist
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Apr 26
The follwoing are some of teh advantages of outsourcing your medical billing services:
1. One of the most significant advantages is Cost Benefit up to 60% with competitive pricing.
2. Highly skilled professional who deliver satisfactory result to the client.
3. Can be able to create maximum reimbursement and fewer denials
4. Having 24 X 7 customer supports.
5. Can [...] [...more]
Posted: under Outsourcing.
Tags: medical billing
The follwoing are some of teh advantages of outsourcing your medical billing services:
1. One of the most significant advantages is Cost Benefit up to 60% with competitive pricing.
2. Highly skilled professional who deliver satisfactory result to the client.
3. Can be able to create maximum reimbursement and fewer denials
4. Having 24 X 7 customer supports.
5. Can perform Medical Billing remotely, using client’s specified software.
6. Can able to get high accuracy also compliance with all Government Regulation.
7. Complete Transparency with client.
8. Services will help client to save on expensive hardware and software.
9. They have no need to hire any specialized employee to do medical billing.
10. Medical billing services assist clients to overcome the obstacle such as under pricing, under coding and missed charges.
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Apr 25
The current economic crisis is forcing outsourced call center providers to revisit tried and trusted methods of providing their services to clients, asserts a new Datamonitor report, Managing outsourced call center functions during the economic slowdown (Strategic Focus). With prospects and existing clients looking for more creativity than ever in how their products / services [...] [...more]
Posted: under Call center outsourcing.
Tags: call center, Global recession
The current economic crisis is forcing outsourced call center providers to revisit tried and trusted methods of providing their services to clients, asserts a new Datamonitor report, Managing outsourced call center functions during the economic slowdown (Strategic Focus). With prospects and existing clients looking for more creativity than ever in how their products / services are represented, outsourcing vendors need to determine new ways of delivering customer service, marketing & sales, technical support and debt collection.
Source: CRM2day
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